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PFLAG National - Individual Giving Coordinator

Location: Washington, DC 


Job Type: Full time, exempt position with full benefits

Compensation & Benefits​

  • $60,143

  • This position is part of a bargaining unit represented by the Office and Professional Employees International Union, Local 2, AFL-CIO. 

  • PFLAG offers a comprehensive benefits package that includes:

    • paid medical, dental, vision, life insurance

    • short- and long-term disability 

    • 403(b) with employer match 

    • generous vacation package

  • Flexible office time: 2 days days per week in the office.


About the Position

PFLAG National is the first and largest organization for lesbian, gay, bisexual, transgender, and queer (LGBTQ+) people, their families, and allies. PFLAG National has 250,000+ members and supporters and nearly 400 chapters in the United States. This vast grassroots network is cultivated, resourced, and serviced by the PFLAG National staff, Board of Directors, and Regional Directors Council. 


The Individual Giving Coordinator works with the Development Department and other staff to meet PFLAG National’s fundraising goals, providing support in all aspects of individual giving and database administration in PFLAG National’s development department. There is an opportunity for growth in this position for a highly motivated candidate interested in a career in nonprofit fundraising. 


We are looking for someone who wants to build their skills and career in nonprofit advocacy fundraising. This is a position where you will learn new things, work with a team of experts, and make a difference while you do it!

Duties Include

  • Direct Mail - Coordinates researching, drafting, and proofreading copy and materials for direct-mail acquisition, appeal, and renewal membership campaigns; and works with third-party vendors to design, produce, and send direct-mail 

  • Online Campaigns - Coordinates researching, drafting, proofreading, and fulfilling digital fundraising campaigns 

  • Events - Helps plan, execute, and follow up with new and potential donors from signature in-person and virtual fundraising events

  • Gift Processing - Processes donations and accurately enters donation information immediately after receiving donations as well as drafting and sending thank you letters to donors 

  • Database Management - Using Salesforce, pulls and creates donor reports, maintain accurate lists and follow data entry best practices to ensure up to date and accurate information 

  • Donor Interaction - Frontline person for donor contact and management. Responds to initial phone calls, emails, letters and other modes of donor communication to ensure timely interaction with the PFLAG National team

Skills and Qualifications

  • Post-high school education experience 

  • 1+ years of work experience in nonprofit development, fundraising, or direct-mail marketing 

  • Excellent interpersonal communication and writing skills

  • Well organized and detail-oriented with a collegial working style

  • Able to meet deadlines, manage multiple tasks simultaneously, and be flexible towards changing priorities

  • Comfortable working with remote employees

  • Comfortable answering the phone and communicating with donors 

  • Knowledge of donor/CRM databases

  • Solid computer experience, including use of the internet, Google Suite, Microsoft Office, and Zoom

  • Experience with Salesforce and/or Salsa Engage Labs is a plus

  • Flexibility to travel, work evenings and weekends as needed, but rarely

To Apply

  • ​Click below or email us at with the subject line "PFLAG INDIVIDUAL GIVING COORDINATOR"

  • Send your resume and a cover letter in one document in pdf format

  • No calls, please

JMM Strategy Group and PFLAG National strongly encourage women, people of color, people with disabilities, and members of the LGBTQ+ community to apply. We do not tolerate discrimination on any level and are actively working to ensure that all people have access to the jobs and positions they are qualified to succeed in.

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Join The Team

We help our clients find the right people, for the right job, at the right time.

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